Frequently Asked Questions


Click the question to see the answer

Q: What is Rootlines?
A: Rootlines is a free, online, sourced genealogical database.
Q: How do I report a problem on the Rootlines website?
A: If the problem is with the accuracy or content of genealogical data, send an email to admin@rootlines.net. If the issue is related to usability or visual display issues with the site itself, then send an email to webmaster@rootlines.net and describe the issue, including steps to reproduce it, and the URL.
Q: Why are there no records of the 1890 Federal Census on Rootlines?
A: The 1890 Federal Census of the United States of America was largely destroyed by a fire in 1921 in the Commerce building where it was being held. Although only twenty-five percent of the census was actually destroyed by the fire itself, more than 50 percent of the remaining records were destroyed by water and smoke damage. This made the census nearly useless for governmental purposes at the time, and the records were ordered to be destroyed around 1935.